Individual Service Fund

An Individual Service Fund (ISF) is a different way for you to purchase your care from a home care provider. With an ISF, you have choice and control over the support you need without having to take on the responsibility of managing the money.

01422 351369

Angelcare providing quality care in Calderdale, Wakefield & York

What is an Individual Service Fund?

An ISF or Individual Service Fund is when a service user wants to use their individual budget to buy support services from a provider like Angelcare.

What are the benefits?

The money is held by a service provider like Angelcare on the persons behalf, and you the individual decides how to spend the money.

The provider is accountable to you the Service User. The provider commits to spend the money only on the individual’s service and the management and support necessary to provide that service (not into a general pooled budget).

ISF's offers the freedom of choice and put you the service user in control, but helps you the person who uses the service to become involved in managing the financial aspects of their care, or the implications of becoming an employer when employing a personal assistant.

New to an Individual Service Fund?

When you have decided that you need support at home or care at home most people will choose to contact the local authority. They will arrange to come out to your home and fill out a questionnaire about you and how you feel you can cope at home with daily living tasks and how safe you are.

This will generate a weekly sum that you are free to spend on support to ensure that you are safe at home and it meets your required needs. Once you have your weekly sum, this is classed as your weekly budget, you can choose for a provider like us at Angelcare to hold it for you and help you spend it to maximize your quality of living while receiving value for money on the support you require to meet your needs.

Angelcare will hold your Budget in a bank account with your name on within our bank. We will not take any money from your account without your permission. We can pay other people or services it is not restricted for us to only provide your support.

Already have an Individual Service Fund?

If you already have an ISF and are either not happy with your current service provider or you feel they are not working creatively to maximize your budget so that you get the most out of your budget then why not ring us? We provide care services from as little as £12.90ph.

If there isn’t a service that we provide we can assist you with finding what you need and, paying them out of your budget so you don’t have to.

ISF Benefits
  • You are in control
  • You decide how to spend the money
  • The provider is accountable to the individual
  • The provider commits to spend the money only on the individual’s service and the management and support necessary to provide that service

We Aim to..

  • Provide a high standard of service
  • Treat people with dignity and respect
  • Maintain dignity and privacy
  • Treat all according to their needs
  • Promote independence
  • Give choices
  • Not discriminate against anyone

What to do next

If you would like more information on the services we provide or would like to arrange a visit to discuss your requirements.

Please contact either Tom or Zoe on 01422 351369 or 01924 668970

We charge fees for managing your account, how much will vary on how many people we are paying on your behalf. If we are just paying ourselves there will be no fees or charges, we don’t have monthly account fees like other companies.